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PRIVACY STATEMENT –
De Betuwse Hengelsportzaak

1. General

De Betuwse Hengelsportzaak respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.

2. What data do we collect?

We may process the following data:

  • First and last name

  • Address details

  • Email address

  • Telephone number

  • Payment details

  • IP address

  • Order history

3. What do we use this data for?

We use your data for:

  • Processing and delivering orders

  • Customer service and communication

  • Payment processing

  • Keeping records required by law (tax authorities)

  • Improving our online shop and services

4. Sharing data with third parties

We only share data with parties required for providing our services, such as:

  • Payment providers (e.g. iDEAL, PayPal and credit card services)

  • Delivery services

  • Accounting software

Data processing agreements have been concluded with these parties where necessary.

5. Retention period

We do not retain personal data for longer than necessary:

  • Order details: 7 years (tax legislation)

  • Customer contact: no more than 2 years after the last contact

6. Your rights

You have the right to:

  • Access your data

  • Correct your data

  • Delete your data (where legally permitted)

  • Object to the use of your data

Requests can be sent to: debetuwsehengelsportzaak@outlook.com

7. Security

We take appropriate measures to prevent misuse, loss and unauthorised access.

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COOKIE POLICY

1. What are cookies?

Cookies are small text files placed on your device to ensure that the website functions properly.

2. Which cookies do we use?

Functional cookies

  • Required for the online shop to function properly

  • Shopping cart and login functionality

Analytical cookies (optional)

  • Google Analytics or similar tools

  • Insight into visitor behaviour

Marketing cookies (if used)

  • For advertisements (e.g. Meta Pixel)

  • Only with consent

3. Consent

During your first visit, we ask for consent to use non-functional cookies.

4. Deleting cookies

You can delete cookies at any time through your browser settings.

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